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Book Chapter

Physician Leadership Development at Tower Health System

Tower Health System (THS), of Reading, PA, USA recognized that physician leadership was needed for any transformation toward value-based care design and delivery. THS worked with The Leadership Development Group (TLD Group) to design the Applied Physician Leadership Academy™ (APLA), which included interactive learning modules, assessment, coaching, and Action Learning. A needs assessment and interviews with key stakeholders informed content for the learning modules and the Action Learning projects. A pre- and post-program self-assessment and an emotional intelligence assessment were used for coaching sessions and personal development. Through APLA, THS developed its existing physician leaders to manage change alongside health system executives. This reflective case history illustrates the incorporation of an evidence-based management approach in support of evidence-based organizational development practice.

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written by Judy O'Neil, Tracy Duberman, Kimberly Rubenstein, Tara Satlow